Quality Services

Our Focus On Quality

Vanderbilt Global Services, LLC and its sister companies Vanderbilt Chemicals, LLC and Vanderbilt Minerals, LLC, wholly owned subsidiaries of R.T. Vanderbilt Holding Company, located at the corporate headquarters in Norwalk Connecticut maintain globally recognized Quality Management Systems certified to ISO 9001.

Additionally, our manufacturing plants, Vanderbilt Chemicals, LLC - Murray Division, Vanderbilt Chemicals, LLC - Bethel Division and Vanderbilt Minerals, LLC - Gouverneur Division are also registered to ISO 9001.

OUR COMMITMENT TO QUALITY

The Vanderbilt companies are committed to achieving 100% customer satisfaction. We believe that this can be accomplished by meeting quality objectives, satisfying requirements and the continuous improvement of our Quality Management Systems.

The Vanderbilt companies are committed to achieving 100% customer satisfaction. We believe that this can be accomplished by meeting quality objectives, satisfying requirements and the continuous improvement of our Quality Management Systems.

ISO 9001 Certifications

Vanderbilt Global Services, LLC - Corpoprate ISO 9001:2015 Certificate
Vanderbilt Chemicals, LLC – Corpoprate ISO 9001:2015 Certificate
Vanderbilt Chemicals, LLC – Bethel Division ISO 9001:2015 Certificate
Vanderbilt Chemicals, LLC – Murray Division ISO 9001:2015 Certificate
Vanderbilt Minerals, LLC - Corpoprate ISO 9001:2015 Certificate
Vanderbilt Minerals, LLC – Gouverneur Minerals Division ISO 9001:2015

Frequently asked questions

  • How can I obtain a copy of your current ISO 9001 certificate?

    Current ISO 9001 certificates are located on our website, by request via email: qualitydepartment@vandertbiltglobal.com or by calling our Quality Department – (203) 295-2143. Office hours are M-F, 8 AM – 4:45 PM EST

  • How can I obtain Sales Specifications on products?

    Current Sales Specifications can be found either on our website, by request via email: qualitydepartment@vanderbiltglobal.com, or by calling our Quality Department - (203) 295-2143. Office hours are M-F 8 AM – 4:45 PM EST.

  • How can I obtain a Certificate of Analysis for my order?

    COA's will be emailed automatically to the contact email, upon confirmation of shipment.

WE APPRECIATE YOUR FEEDBACK

Voice of our Customers

We value your opinion and ask for your feedback about our quality performance. To help us meet your expectations, we invite you to complete our short survey below or feel free to contact us directly by phone: (203) 295-2143 or email: qualitydepartment@vanderbiltglobal.com.

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